Dapper Street Reviews
Dapper Street Customer Reviews (10)
- Most recent
- Oldest
Dapper Street Customer’s Q&A
Dapper Street FAQs
About dapperstreet.co.uk Prices and Cost?
Dapperstreet.co.uk is an online clothing store that offers a variety of products. Customers have mentioned fair prices and quality clothing and footwear. Some have highlighted the good price for specific items like a pair of DM's and a Carhartt sweatshirt. However, the exact cost of items may vary depending on the product and any ongoing sales or promotions. The website does not include shipping costs in the listed prices. All prices are in pound sterling and include VAT. Please visit the website for the most accurate and up-to-date pricing information.
How long does it take to receive an order from Dapperstreet.co.uk?
Orders from Dapperstreet.co.uk are typically delivered within 2-3 working days. These orders are sent via the Royal Mail. If an item hasn't arrived within this timeframe, it's recommended to check the tracking of the order. If it's been between 4 and 14 working days since the item was posted, the mail is officially delayed and it's advised to check with neighbours or local sorting office. If 14 working days have passed since the item was posted, contacting the Customer Service team via email is suggested. Please note that additional time may be required for orders to arrive over bank holidays.
About dapperstreet.co.uk Popular Products and Services?
Dapperstreet.co.uk is a legitimate and safe website with a positive trust score. It offers a range of quality products and is known for its quick delivery. Some of the popular products mentioned in customer reviews include Authentic black Classic Crocs, a Carhartt sweatshirt, and an Armani Body Suit. The website has received excellent customer service reviews, with a score of 4.7 out of 5 stars. However, there are also some negative reviews regarding their customer service related to returns. Please note that this information is based on available online reviews and may not be exhaustive.
What is the return policy of Dapperstreet.co.uk?
The return policy of Dapperstreet.co.uk is valid for 14 days from receipt of the item. If an item is faulty or damaged, it may be returned for a replacement or refund. A replacement or refund will be made upon receipt of the returned item. If a duplicate or incorrect item is received due to an error, it may be returned for a refund or replacement. Unwanted items can be returned up to 14 days after the date they are sent, provided they are in their original condition and packaging. This means that items must not be worn, used, soiled, or damaged. A full refund will be made to the original payment method upon receipt of the item. Postage costs will not be reimbursed. If an item is not returned in its original condition, a return may be refused or a reasonable re-stocking fee may be charged. To return an item, a 'Return Authorisation' must be requested by logging into the account and viewing the ordered items. The item must be packaged securely and the printed 'Returns Authorisation' must be included. Proof of postage must be obtained when sending the item. Returns without a 'Returns Authorisation' may not be accepted. All returned items are tested, and if no fault can be found, the product may be returned at the customer's expense or a reasonable re-stocking fee may be charged. Some items cannot be returned, such as specially ordered items, gift vouchers, and gift cards. These must be used to purchase items from the website.
About dapperstreet.co.uk Payment Method?
The website dapperstreet.co.uk offers payment methods that are considered reasonably safe such as credit card and Paypal. These companies usually provide the option to get your money back in case the merchant does not deliver or if the product has been damaged during transportation. However, it's important to note that no payment method guarantees a refund all the time. It's recommended to be aware of the limitations set by your credit card or payment methods.
What is the return policy of dapperstreet.co.uk?
The return policy of Dapper Street is valid for 14 days from receipt of the item. If an item is faulty or damaged, it may be returned for a replacement or refund. A replacement or refund will be made upon receipt of the returned item. If a duplicate or incorrect item is received due to an error, it may be returned for a refund or replacement. Unwanted items can be returned up to 14 days after the date they are sent, provided they are in their original condition and packaging. This means that items must not be worn, used, soiled, or damaged. A full refund will be made to the original payment method upon receipt of the item. Postage costs will not be reimbursed. If an item is not returned in its original condition, a return may be refused or a reasonable re-stocking fee may be charged. To return an item, a 'Return Authorisation' must be requested by logging into the account and viewing the ordered items. The item must be packaged securely and the printed 'Returns Authorisation' included. Proof of postage must be obtained when sending the item. Returns without a 'Returns Authorisation' may not be accepted. All returned items are tested, and if no fault is found with the item, it may be returned at the customer's expense or a reasonable re-stocking fee may be charged. Some items, such as specially ordered items, gift vouchers, and gift cards, cannot be returned.
How long does it take to receive my order from dapperstreet.co.uk?
Orders from dapperstreet.co.uk are sent with the Royal Mail. Items posted by standard delivery typically arrive in 2-3 working days. There is also an express delivery option. If an item hasn't arrived within 4 working days since it was posted, it's probably on its way but may have been held up by an incomplete address, no postcode, or unusual circumstances. If it has been between 4 and 14 working days since the item was posted, the mail is officially delayed and it's suggested to check with neighbours to see if a parcel has been left with them, check any outhouses where mail may be left if it cannot fit through the letterbox, and contact the local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection. If 14 working days have passed since the item was posted, it's recommended to contact the Customer Service team via email. Please note that additional time for orders to arrive over bank holidays should be allowed.
How do I contact Dapper Street customer service?
To get in touch with Dapper Street customer service, an email can be sent to help@dapperstreet.co.uk. Alternatively, a call can be made to the phone number 01451 823 151. The customer service team is available from Monday to Friday, 9am to 5pm UK time, excluding Bank Holidays. For postal correspondence, the address is Dapper Street, 1 A P Ellis Road, Upper Rissington, Cheltenham, Gloucestershire, GL54 2QB, United Kingdom. Please note that this is not a return address. For returns, refer to the Return Policy on the Dapper Street website.